Privacy Policy

Effective Date: 2026

This Privacy Policy describes how we collect, use, store and protect your personal data when you visit and use our website, place orders, submit contact forms or subscribe to our email newsletter. This policy complies with the GDPR (General Data Protection Regulation) for users located in the European Union and Ireland.

1. Data We Collect

We may collect the following personal information from you:

  • Contact information: your name, email address, phone number, shipping and billing address
  • Order-related information: purchase history, product preferences, wholesale application information for salon and business customers
  • Website usage data: IP address, browser type, device information, pages viewed, time spent on site, collected via cookies.

2. How We Use Your Data

We use your personal data for these purposes:

  • Process, fulfil and ship your orders, handle payments and after‑sales support
  • Send order‑related transaction emails (order confirmation, shipping notice, refund notice)
  • Only with your explicit consent: send marketing emails including new‑product updates, exclusive offers and wholesale salon‑only promotions. You may withdraw your consent and unsubscribe at any time.
  • Respond to your enquiries, wholesale account applications and customer‑service requests
  • Improve our website, products and customer experience.

3. Marketing Consent

You will only receive our marketing emails if you manually tick the consent checkbox on our signup form. Every marketing email contains a clear unsubscribe link. After unsubscribing, we will no longer send you promotional emails. You will still receive necessary transaction‑related emails for your existing orders.

4. Cookies

Our website uses cookies to improve browsing experience. You can adjust your browser settings to refuse cookies. Some functions of the website may not work fully if cookies are disabled.

5. Data Sharing & Third Parties

We do not sell your personal data.

We may share limited necessary data with trusted service providers who help us run the store: payment processors, shipping carriers, email‑marketing service providers. All third‑party processors follow GDPR data‑protection rules.

6. Your GDPR Rights

If you are located in EU / Ireland, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data (“right to be forgotten”)
  • Withdraw your marketing consent at any time
  • Request data portability.

To exercise these rights, please contact us via our store contact email.

7. Data Security

We take reasonable technical measures to protect your personal information against loss, misuse or unauthorised access.

8. Contact Us

If you have any questions about this Privacy Policy or data‑related requests, please email us:【m8.dublin.2025@gmail.com】